Wendy Shay Demands Refund From FlyAir Peace Over Double Flight Payment

Ghanaian singer Wendy Shay has expressed frustration with Nigerian airline FlyAir Peace over what she describes as an unresolved flight booking issue involving a double payment and an outstanding refund.

In a post shared on X on November 2, 2026, the singer recounted how she paid for a flight to Nigeria twice after encountering difficulties with her initial booking ahead of a scheduled performance.

According to Wendy Shay, she initially made a reservation in January, but the booking was not confirmed by the airline. She was therefore compelled to make a second payment to secure another flight, leaving her paying twice for the same intended trip.

She explained that despite making several attempts to retrieve her initial payment, the airline had failed to refund her money months after the transaction.

The singer also criticised FlyAir Peace’s customer service, describing its response to customer complaints as frustrating and ineffective.

She disclosed that whenever her team managed to reach the airline, they were repeatedly directed to send emails to its Nigerian office. However, despite sending several messages, they had received no response or concrete solution.

Wendy Shay questioned why an airline operating international services would lack an accessible customer service centre capable of addressing passengers’ concerns and resolving urgent complaints.

She further lamented that her team’s repeated efforts to resolve the issue had only resulted in more requests to send emails, without any meaningful feedback from the airline.

Expressing her displeasure over the situation, the singer demanded an immediate refund and warned that she would take the matter to the relevant authorities if the airline failed to act.

“This is unacceptable. Refund us ASAP, or we escalate this matter to the authorities,” she stated.